Terms & Conditions for 7p778 — Bangladesh Gaming Platform

In these Terms & Conditions, the following terms carry the meanings set out below unless context requires otherwise:

• "7p778" / "the Platform" / "we" / "us" refers to the 7p778 online gaming and betting platform accessible at 7p778.io and all associated subdomains and mobile-optimised versions thereof.
• "Player" / "you" / "your" refers to any individual who registers an account on 7p778 or otherwise accesses and uses any feature of the platform.
• "Account" means the personal registered account created by a player on 7p778, through which access to all platform features is provided.
• "Balance" means the total value of real-money funds held in a player's 7p778 account at any given time, expressed in Bangladeshi Taka (BDT, symbol ৳).
• "Bonus Funds" means any promotional credit, free bet, free spin value, or matched deposit amount credited to an account as part of a 7p778 promotion — distinct from real-money deposits and subject to separate wagering requirements.
• "Wager" means any bet, stake, or spin placed on any game, sport, or market available on the 7p778 platform using real-money or bonus funds.
• "Wagering Requirement" means the minimum total value of wagers that must be completed before bonus funds or bonus-derived winnings become eligible for withdrawal.
• "KYC" (Know Your Customer) means the identity and age verification process required by 7p778 before a withdrawal can be processed or an account fully activated.
• "BST" means Bangladesh Standard Time, UTC+6, which is the reference time zone for all dates, deadlines, and time-sensitive provisions on the 7p778 platform.

Access to and use of the 7p778 platform is strictly limited to individuals who satisfy all of the following eligibility conditions simultaneously:

1. Age: You must be at least 21 years of age at the time of registration and at all times during your use of the platform. 7p778 enforces the 21+ age requirement at the account level and may request documentary proof of age at any point. Accounts found to belong to players under 21 will be closed immediately and any real-money balance (excluding bonus funds) will be returned to the payment method used for the original deposit.
2. Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to your place of residence. Individuals who are legally restricted from entering contracts may not use 7p778.
3. Single account: You may hold only one registered account on 7p778. Creating duplicate, secondary, or shared accounts is strictly prohibited and will result in account closure and forfeiture of all associated balances.
4. Personal use: You must use the 7p778 platform for personal recreational purposes only. Use of the platform for commercial gain, on behalf of a third party, or in conjunction with any automated system is prohibited.
5. No self-exclusion: You must not be subject to any active self-exclusion arrangement on 7p778 or any other platform operated by the same group. If you have previously self-excluded from 7p778, you must not attempt to re-register during the exclusion period.

To access the full functionality of 7p778, including deposits, wagers, and withdrawals, you must register a personal account. The following conditions apply to all account registrations:

• All information provided during registration must be accurate, current, and complete. 7p778 reserves the right to close any account where false, inaccurate, or misleading information has been provided.
• You are responsible for maintaining the confidentiality of your account login credentials — username and password. 7p778 will never ask you to share your password with a support agent or any other third party.
• You must notify 7p778 immediately if you suspect that your account has been accessed without your authorisation. Until notification is received, all activity on your account is your responsibility.
• Account details including name, date of birth, and registered payment method cannot be changed after registration without completing additional identity verification. Contact 7p778 support via live chat to request changes.
• 7p778 reserves the right to decline any registration application without providing a reason. Registration does not constitute a contractual obligation on 7p778 to provide services indefinitely.

7p778 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank. The following terms apply to all deposits:

• The minimum deposit amount is ৳500. Deposits below this threshold will not be credited and will be returned to the originating payment method.
• Deposits made via bKash or Nagad are typically credited to the 7p778 account balance within seconds of confirmation from the payment provider. Processing times for bank transfers may vary.
• 7p778 does not accept deposits made from third-party accounts. The payment method used for deposits must be registered in the same name as the 7p778 account. Deposits from unverified third-party sources will be returned and the account flagged for review.
• 7p778 does not charge deposit fees. However, your mobile financial service provider (bKash, Nagad, Rocket, etc.) may apply their own transaction charges — these are outside 7p778's control and responsibility.
• All deposits are made in BDT. No currency conversion is applied on the 7p778 platform. Your account balance is always displayed in Bangladeshi Taka.
• 7p778 will never request your bKash PIN, Nagad PIN, or any mobile wallet password. Authentication occurs entirely within your wallet app. Never share wallet credentials with any person claiming to represent 7p778.

Players may request withdrawals of real-money balance (excluding uncleared bonus funds) subject to the following conditions:

• A completed KYC verification is required before any withdrawal can be processed. Players who have not yet submitted KYC documents should do so via the account dashboard or by contacting live chat support.
• The minimum withdrawal amount is ৳500. Withdrawal requests below this amount will not be processed.
• Withdrawals are processed to the same payment method used for the player's most recent deposit. Withdrawal to a different payment method requires additional verification and written request to 7p778 support.
• For verified accounts, same-day withdrawal processing is the standard for bKash and Nagad. Actual receipt of funds depends on the payment provider's processing time, which is outside 7p778's control.
• 7p778 reserves the right to carry out additional security checks before processing withdrawal requests above ৳50,000. Such checks will not exceed 48 hours in duration.
• Bonus funds are not withdrawable. Only winnings derived from bonus funds that have met the applicable wagering requirements are eligible for withdrawal, subject to the maximum withdrawal cap stated in the relevant promotion's specific terms.
• If a withdrawal request is found to relate to fraudulent activity, money laundering, or a breach of these Terms & Conditions, 7p778 reserves the right to withhold the funds pending investigation and, where appropriate, return them to the originating deposit source.

7p778 offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the general terms below as well as any promotion-specific terms published alongside the offer:

• Bonuses are only available to players who have completed account registration and, where specified, account verification. Players who have self-excluded or whose accounts are under review are not eligible for bonuses.
• Each promotion has a clearly stated wagering requirement expressed as a multiplier (e.g., "30x" means the bonus amount must be wagered thirty times before withdrawal is permitted). Wagering requirements are always stated in the promotion terms and are not hidden.
• Unless a promotion's specific terms state otherwise, bonus funds may only be used on the game categories listed as eligible in the promotion details. Wagers placed on excluded game categories will not count toward the wagering requirement.
• 7p778 reserves the right to modify, suspend, or withdraw any promotion at any time. Players who have already opted in to an active promotion before its modification will be honoured under the original terms where reasonably practicable.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses more than once, exploiting promotion terms through low-risk hedging strategies, or coordinating with other players to exploit promotional structures — will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.
• Only one bonus may be active in a player's account at any time unless a promotion's specific terms expressly state otherwise.

The following general rules apply to all wagers placed on the 7p778 platform, covering both sports betting and casino games:

• All bets are final once confirmed on the platform. 7p778 does not accept requests to cancel or modify a bet after confirmation, except in the specific circumstances described under the voiding rules below.
• 7p778 reserves the right to void any bet that was accepted due to a manifest error in the odds, pricing, or market data — including technical errors that resulted in clearly incorrect prices being displayed. Voided bets are returned to the player's account balance.
• In-play sports bets (including cricket in-play markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures) are settled according to the official result at the end of the relevant period of play. Suspended or abandoned matches are treated according to the specific sport's voiding rules, which are published in the 7p778 sportsbook help section.
• Casino game results are determined by certified Random Number Generator (RNG) software supplied by 7p778's game providers — Pragmatic Play, NetEnt, Microgaming, Spribe, Evolution Gaming, and Ezugi. RNG outcomes are independently audited and cannot be influenced by the platform or by the player.
• The maximum stake per bet or per spin is determined by the specific game or market and is displayed within the game or betting interface. Overall account-level stake limits may also apply at 7p778's discretion, particularly for players in progressive jackpot or high-volatility games.
• 7p778 applies responsible gaming stake controls. Players who repeatedly wager amounts that appear inconsistent with responsible use may have stake limits applied to their account. Players may also set personal stake limits via the account dashboard.

The following actions are strictly prohibited on the 7p778 platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently closed, with forfeiture of all balances at 7p778's sole discretion:

• Registering more than one account on the 7p778 platform, whether under the same name or under a different identity.
• Providing false, inaccurate, or fraudulent information at any stage of registration, KYC, or ongoing account management.
• Using the 7p778 platform to launder money or process funds derived from illegal activity.
• Attempting to exploit software bugs, glitches, or technical errors in any game or platform feature for financial gain. Any winnings obtained through exploitation of a technical error are not valid and will be voided.
• Using automated software, bots, scripts, or any form of artificial intelligence tool to place bets or interact with the platform in a way that is not part of normal human gameplay.
• Colluding with other players, dealers, or platform staff to gain an unfair advantage in any game or market.
• Engaging in any form of match-fixing, spot-fixing, or insider-information-based sports betting.
• Harassing, threatening, or abusing 7p778 staff, live dealer personnel, or other players via any communication channel on the platform.
• Attempting to access the 7p778 platform using VPN, proxy, or other location-masking tools to circumvent geographic or account-level restrictions.

7p778 is committed to providing a safe and responsible gaming environment for all players in Bangladesh. Online gaming is intended to be a form of entertainment — it should never be a source of financial stress or personal harm.

The following responsible gaming tools are available to all registered players directly from the 7p778 account dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit limits can be set by the player. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they become active.
• Session Time Reminders: Players can set a session duration after which 7p778 will display a notification reminding the player of how long they have been active on the platform.
• Self-Exclusion: Players may apply a temporary self-exclusion (minimum 30 days) or a permanent self-exclusion via the account dashboard or by contacting 7p778 support. During a self-exclusion period, the account cannot be used to place bets, and marketing communications are suppressed.
• Reality Check: Periodic pop-up notifications can be enabled to display the player's net gaming activity (wins and losses) over the current session.

If you are concerned that gaming is negatively affecting your finances, relationships, work, or mental wellbeing, please use the self-exclusion tools immediately and contact 7p778 support. 7p778 strictly enforces the 21+ minimum age requirement and will close any account found to belong to a player under 21 years of age.

7p778 reserves the right to suspend, restrict, or permanently close any player account under the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the timeframe specified after a withdrawal request.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Receipt of a court order or instruction from a competent authority requiring the restriction of an account.
• Player-initiated self-exclusion request.
• Discovery that the account holder is under 21 years of age.
• Extended inactivity — accounts that have recorded no login activity for 24 consecutive months are classified as dormant. Dormant accounts are notified by email before any balance adjustment is made.

Where an account is closed due to a breach of these Terms & Conditions, 7p778 reserves the right to withhold or forfeit the balance at its discretion. Where an account is closed for non-breach reasons (e.g., inactivity, player request, or regulatory instruction), any verified real-money balance will be returned to the player's last-used payment method within a reasonable timeframe.

All content on the 7p778 platform — including but not limited to the website design, logo, graphics, text, software, game interfaces, promotional materials, and all associated intellectual property — is owned by or licensed to 7p778. Nothing in these Terms & Conditions grants players any right to reproduce, copy, distribute, adapt, or commercially exploit any content from the 7p778 platform without prior written permission.

Game content provided by third-party game studios (Pragmatic Play, NetEnt, Microgaming, Spribe, Evolution Gaming, Ezugi, and others) remains the intellectual property of those respective providers and is made available to 7p778 players under licence. Players may not attempt to extract, reverse engineer, or redistribute game software or assets.

To the maximum extent permitted by applicable law, 7p778 shall not be liable to any player for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect, arising from use of or inability to use the platform.
• Temporary platform unavailability due to scheduled maintenance, unscheduled outages, or third-party service failures (including payment provider downtime).
• Losses arising from the player's own failure to maintain the security of their account credentials.
• Decisions made by the player in reliance on information displayed on the platform that was affected by a technical error or data feed failure.
• Any indirect, consequential, or incidental damages of any kind arising from gaming outcomes, regardless of the theory of liability.

7p778's total aggregate liability to any individual player for any claim arising from use of the platform shall not exceed the total value of deposits made by that player in the 30-day period immediately preceding the claim event.

Nothing in this clause limits 7p778's liability for death, personal injury, or fraud caused by 7p778's own gross negligence or wilful misconduct.

7p778 collects, stores, and processes personal data in connection with the provision of its gaming services. The types of data collected include registration details (name, date of birth, contact information), payment transaction records, account activity logs, KYC documentation, and communications with support.

All personal data is processed in accordance with 7p778's Privacy Policy, which is published at 7p778.io/privacy-policy and forms part of the overall agreement between 7p778 and its players. By registering an account, you consent to the data practices described in the Privacy Policy.

7p778 does not sell player data to third parties for marketing purposes. Data is shared only with payment processors, game providers, identity verification services, and regulatory bodies as required for the operation of the platform and compliance with applicable legal obligations.

7p778 uses 256-bit SSL encryption on all connections to protect data in transit. Player passwords are hashed and are not accessible to 7p778 staff in plain text. Mobile wallet PINs are never requested or stored by 7p778.

7p778 reserves the right to amend these Terms & Conditions at any time. When material changes are made, 7p778 will notify registered players via the email address on file and/or via an in-platform notification at least 7 days before the changes take effect, except where immediate changes are required for security, legal compliance, or fraud prevention purposes.

The most current version of these Terms & Conditions is always published at 7p778.io/terms-conditions with the effective date clearly stated at the top of the document. Continued use of the 7p778 platform after any amendment takes effect constitutes acceptance of the revised Terms & Conditions.

If you do not agree with any amendment, you must stop using the platform and may request account closure by contacting 7p778 support. Any real-money balance in your account at the time of closure (subject to completed KYC) will be returned to your last-used payment method.

These Terms & Conditions shall be interpreted in accordance with general principles of contract law as applied in international commercial contexts. 7p778 operates as an entertainment platform and makes no representations regarding the legal status of online gaming in any particular jurisdiction.

Players are solely responsible for determining whether accessing and using 7p778 is lawful in their jurisdiction. By using the platform, players confirm that they are doing so in a jurisdiction where such activity is permitted and that they bear full responsibility for compliance with any applicable local laws.

Any dispute arising from these Terms & Conditions that cannot be resolved through direct negotiation with 7p778 support shall be referred to binding arbitration under internationally recognised arbitration rules. The language of arbitration shall be English. The seat of arbitration shall be agreed between the parties at the time of dispute.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 7p778 support team through the following channels:

• Live Chat: Available 24/7 directly from any page on the 7p778 platform. Average first response time is under 2 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses within 24 hours of receipt.

7p778 support operates in English and is available every day of the year including Bangladeshi public holidays such as Eid, Pohela Boishakh (Bengali New Year), Victory Day (16 December), and Independence Day (26 March). All correspondence should reference your registered account username or the email address associated with your 7p778 account to ensure a prompt response.